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On many online shops, some people can’t finish a purchase

People who use a screen reader, people who navigate with a keyboard, people with low vision. We test your checkout journey the way they use it and give you the fixes in order of priority, with an accessibility statement.

€290 the check-up, one-⁠off
Ask for the check-up

Since 28 June 2025 the European Accessibility Act has covered online shops above the micro-enterprise threshold.

  1. Home
  2. Category
  3. Product
  4. Basket

    A field with no label or a button with no name, for example in the basket, is all it takes: someone using a screen reader or a keyboard stops right there.

  5. Checkout

The check-up tests your shop the way they use it.

  • Someone using a screen reader

    Has the page read out loud: a button with no name or a field with no label tells them nothing.

  • Someone navigating by keyboard

    Moves forward with the Tab key, no mouse, from the home page all the way to checkout.

  • Someone with low vision

    Zooms in on the text, and needs good contrast to read it.

The law, in three lines

Whether you’re above or below the threshold is something your accountant can tell you. We only show you the facts on your site: the decision stays yours.

Since when
Since 28 June 2025: the European Accessibility Act, brought into Italian law by Legislative Decree 82/2022 (D.lgs. 82/2022).
Who it covers
Online shops above the micro-enterprise threshold: 10 employees, or turnover and balance sheet both over €2 million. Micro-enterprises are excluded.
Who enforces it
AgID, Italy’s digital agency. Since 11 March 2026 anyone can report a site on its platform.

What we look at, page by page

A scanner looks at one page automatically and certifies nothing. The check-up tests the whole journey by hand, from the home page to checkout.

Which pages of the checkout journey the free check and the check-up each look at
HomeCategoryProductBasketCheckout
Free automated checkwhat we send you for free, if we have already offered it to you by email: the home page onlyyesnononono
Check-up, automatedaxe-core, against the WCAG 2.1 AA rulesyesyesyesyesyes
Check-up, by handwith a keyboard and a screen readeryesyesyesyesyes

At the end of the check-up: a list of fixes in order of priority and an accessibility statement, both in Italian, based on how the site actually works today, on the AgID model.

Prices, and the limits stated up front

We start with the check-up. Fixes and monthly monitoring are added afterwards, if you need them.

Check-up

€290 one-⁠off

Paid by bank transfer, on order, and delivered in a few days.

  • Automated scan with axe-core, against the WCAG 2.1 AA rules
  • Hands-on test with a keyboard and a screen reader: home page, category, product, basket, checkout
  • A list of fixes in order of priority, in Italian
  • An accessibility statement in Italian, based on how the site actually works today, on the AgID model
Ask for the check-up

After the check-up, if you need them

Fixes

from €490 fixed price agreed before we start

We do these ourselves on Shopify, WooCommerce and PrestaShop. On Magento or a custom-built site, the list goes to your developer or agency, ready to action: we don’t touch code that isn’t ours.

Ongoing monitoring

€19 a month

A new scan every month and an updated statement whenever something changes. Paid month by month, in advance.

The limits

  • We don’t certify conformity. You get a list of fixes in order of priority and an accessibility statement, both in Italian, based on how the site actually works today: not a stamp of approval.
  • The free check only looks at the home page, automatically. The check-up looks at the whole checkout journey, by hand and automatically.
  • Fixes only on Shopify, WooCommerce and PrestaShop. On other platforms, the list goes to your developer.
  • Everything in writing, at least to begin with: no phone calls.

Prices are in euro. No VAT is charged (flat-rate regime, regime forfettario); a 4% surcharge for INPS, Italy’s social security institute (rivalsa INPS), is added to the invoice. We invoice clients in Italy; elsewhere in the European Union, only businesses with a valid VAT number in VIES, the EU’s VAT validation system.

How it works

  1. You write to us

    At progetti@is4ict.com, with your shop’s address.

  2. The check-up

    Paid on order and delivered in a few days; if the shop is large or complex, we say so before confirming the date.

  3. List and statement

    A list of fixes in order of priority and an accessibility statement, both in Italian, based on how the site actually works today.

  4. The fixes

    On Shopify, WooCommerce and PrestaShop we do these ourselves, at a fixed price; otherwise the list goes to your developer.

Frequently asked questions

What shops ask us most often.

If yours isn’t here, write it to progetti@is4ict.com.

Are we required to do this?

The law covers online shops above the micro-enterprise threshold (10 employees, or turnover and balance sheet both over €2 million): it is for you to decide, and if you are unsure, your accountant can tell you whether you are above or below that threshold. We only look at the facts on your site: we show them to you, and the decision stays yours.

Isn’t a widget enough?

A widget changes how the site looks or sounds (contrast, text size, text-to-speech), but it does not fix what is underneath: a button with no name or a field with no label stays a problem even with the widget switched on. It does not replace the fixes.

What’s in the check-up?

An automated scan (axe-core, against the WCAG 2.1 AA rules) plus a hands-on test of the checkout journey (home page, category, product, basket, checkout) with a keyboard and a screen reader. At the end: a list of fixes in order of priority and an accessibility statement, both in Italian, based on how the site actually works today (AgID model). €290, one-off.

How long does the check-up take?

A few days from the order; if the shop is large or complex, we say so before confirming the date.

We use Magento, or work with an outside agency: how does this work?

We still do the check-up: it finds the problems on any platform. The fixes, though, we only do on Shopify, WooCommerce and PrestaShop: on Magento or a custom-built site, we hand the list to your agency or developer, ready to action.

How do we pay?

By bank transfer: the check-up is paid on order, with no payment link. The fixes have a fixed price agreed before we start; ongoing monitoring (€19 a month) is paid month by month, in advance.

What risk are we running?

We can’t tell you that, and it isn’t our job to: AgID, Italy’s digital agency, enforces it, and from 11 March 2026 anyone can report a site on its platform. The check-up tells you what needs fixing, not how much risk you are running by staying as you are.

Send us your shop’s address

We reply within one working day, in writing, with what you need to get started from the check-up.

progetti@is4ict.com

Everything in writing, remote, across Italy.

Ask for the check-up