Do you also handle servers and cloud?
Yes: releases, interventions and maintenance on Google Cloud, AWS, Azure and VPS servers, with a plan at a fixed price agreed before we start. A single intervention costs from €190 for up to 3 hours, maintenance from €149 a month for a small environment, and you can start with a €290 check-up. Prices and limits are on the cloud services page.
Do the prices include VAT?
No VAT is charged, because we operate under Italy’s flat-rate tax regime (regime forfettario). On IT services, a 4% surcharge for INPS, Italy’s social security institute (rivalsa INPS), is added to each invoice.
Do you read our email or our files?
No. With Workspace we don’t read email or the contents of files; in cloud check-ups the dedicated access sees how the environment is built and the names of files and resources, not their contents. With Email security we only look at the public DNS and the DMARC reports, which contain server addresses and counts, not messages.
Do we have to give you access to our systems to get started?
No. The cloud mini check-up and the domain report are done from the outside only, with no access or passwords. For the full check-ups we work with a dedicated, read-only access for IS4ICT that you can remove whenever you like: never passwords by email.